Skip to content

Service · Field Services & Site Works

Field Services

Boots-on-ground utility field services: site investigations, audits, meter installations, commissioning, single-line diagrams, and remote or on-site disconnections for live utility environments.

Proof point

Live-site field execution

installation to sign-off, one accountable crew

Field execution support for live utility environments, including installation, commissioning, auditing, inspections and fault resolution.

Field work is where most metering programmes either deliver or quietly fall apart. The same crew that scoped your site signs off the commissioning, drafts the single-line diagram, and is on the WhatsApp group when a tenant queries the install three months later.

The infrastructure checklist we run on every site

When we walk a site, the audit answers the same questions every time:

  • Are the meters NRCS-approved billing-grade (Class 0.5)?
  • Are they smart-read only, no manual reads in the loop?
  • Do they send event data (tampering, outages, reverse-reading)?
  • What’s the life expectancy on the installed base? Anything past 10 years gets flagged.
  • Is the meter fleet exposed to back-charging because of accuracy drift?
  • Are there meter faults that should already be alerting? Why aren’t they?
  • Does the landlord own the data, or is it held hostage by a vendor?

The audit becomes the document the rollout is measured against. No item ships forward without a closed audit point.

Single-line diagrams: a foundation, not a deliverable

Once smart meters are in, our technical leads prepare a Single Line Diagram per site, a verified layout of how energy flows across the property, distribution-board by distribution-board.

The SLD is what makes month-end balancing possible. Without it, the Performance Report can’t reconcile what came in at the bulk meter against what was consumed at the tenants, and under-recoveries hide in the gap. With it, every kWh has somewhere to go.

What's included

  • Site investigations and pre-installation audits
  • Site audit reports with infrastructure check-list and risk register
  • Electricity and water meter installations
  • Meter commissioning and acceptance testing
  • Comms-module retrofits onto existing meters
  • Single-line diagram (SLD) drafting after installation
  • Disconnections and reconnections (on-site and remote)
  • Capacity-aware crew scheduling for high-volume rollouts

Why it matters

Benefits, in plain language.

Single accountable team

One accountable field crew scopes the site, installs the meter, and signs off the commissioning, so warranty issues, follow-up visits, and snag-list items stay owned rather than falling through the cracks between parties.

Audit before action

Every site starts with an infrastructure audit: meter class, life expectancy, tampering exposure, accuracy verification. The audit becomes the baseline the rollout is measured against.

Single-line diagrams that actually balance

An SLD is only useful if the energy flow it represents reconciles end-to-end. Our technical leads draft and validate every SLD against the live metering so the downstream performance reports have somewhere to anchor.

Pace when you need it

Crews scheduled and scaled for high-volume estate and municipal AMI rollouts, so the meter volumes get onboarded on the timeline the go-live needs.

Ready to digitise your utility network?

Tell us about your site, your meters, and your billing setup, we'll come back with a concrete plan within a week.