REITs and listed property funds have the most complex utility-management profile in the industry, and the highest expectations from tenants. Every meter has to bill correctly, every solar installation has to be reconciled against grid supply, and every tenant has to be able to defend the invoice they received.
What “end-to-end” actually means here
For each building we manage:
- Field: installations, comms retrofits, single-line diagram drafting.
- MRO: continuous smart-meter readings, daily integrity checks, monthly energy balancing.
- Billing operations: tariff strategy, monthly bill generation, flat files into the landlord’s system or direct tenant invoicing, back-billing, query management.
- Analytics: three-tier Performance Reports per site, with the kWh and Rand reconciliation that REIT portfolio managers actually use.
- Insights portal: profile graphs, balance breakdowns, fault logs the property manager can pick up.
The kinds of portfolios we support
Our experience includes supporting multi-tenant portfolios across listed funds and large landlords:
- Multi-tenant precincts and malls, smart electricity + water + effluent metering with tenant-facing reconciliations and water-leak alerts.
- Mixed-use campuses, complex load-clipping reconciliation across solar, gas, generator, and council supply.
- Bulk-metered residential and retail assets, bulk metering and council-bill verification.
- Operations support across listed REIT and large property-fund portfolios.
What the property manager actually gets
The Performance Report ships in two views at month-end:
- Executive Summary, KPIs and percentage-based metrics for portfolio managers and Heads of Utilities.
- Detailed Utility Breakdown, utility-by-utility, three-tier balancing showing under-/over-recoveries in Rand terms, ready for operational follow-up.
For testimonials and references direct from clients, get in touch.